Bureau of Consumer Credit Protection
The Bureau will be closed Monday, May 27, 2024 in observance of the Memorial Day holiday.
Welcome to the website of the Bureau of Consumer Credit Protection, an agency within the Department of Professional and Financial Regulation. The Bureau oversees many aspects of the consumer finance industry, including non-bank mortgage lenders, debt collectors, loan brokers, retail creditors, money transmitters, consumer reporting agencies, student loan servicers, and non-bank ATMs. We appreciate your visit to our homepage and look forward to assisting you.
NMLS License Transitions
Need help with your license transition? Start with these resources:
- NMLS Basics for Companies (Trusted Partner Link)
- Getting Started on NMLS (Trusted Partner Link)
- NMLS Quick Guides (Trusted Partner Link)
- NMLS "How-To" Webinar (Trusted Partner Link)
Please note: while recently published Bureau Rules make the changes necessary to transition several additional license and registration types to the NMLS, only the above industries are able to transition licenses to NMLS at this time. As transition dates for other industries become available, they will be published on the Bureau's website HERE.
CLICK HERE for for general information about transitioning your license or registration to NMLS. CLICK HERE (Trusted Partner Link) to access NMLS license transition checklists. Click the button below (trusted partner link) to visit the NMLS Resource Center.
Press Releases
- 3/22/2024: Maine Bureau of Consumer Credit Protection Orders Sigue Corp. to Cease Money Transmission Activities
- 10/17/2023: State Regulators Settle with ACI Payments, Inc. for Unauthorized Transactions from Mr. Cooper Customer Accounts
- 3/17/2022: Interim Regulatory Guidance for Mortgage Loan Originators Temporarily Working from Home
Notices and Updates
- 4/3/2024: Maine Bureau of Consumer Protection Issues Proposed Payroll Processor Rule for Comment
- 3/4/2024: Department of Education Extends Income-Driven Repayment Recertification Deadline
- 2/26/2024: Biden-Harris Administration Approves $1.2 Billion in Loan Forgiveness for Over 150,000 SAVE Plan Borrowers
- 1/31/2024: Payroll Processor NMLS Transition Period Extended
- 12/1/2023: Bureau Adds Full/Limited Service Payroll Processor License and Restricted Service Payroll Processor License to NMLS
Recent Enforcement Actions
- 11/27/2023: Hometown Lenders, Inc. - Order to Cease and Desist
- 5/28/2020: Fuller Chevrolet-GMC Inc. Assurance of Discontinuance
- 5/14/2020: Goodwin Mazda Assurance of Discontinuance
- 12/18/2019: Uphold HQ Inc Cease and Desist Order
- 8/19/2019: Johnson Smith and Associates Cease and Desist Order